12+ years on the floor, in the warehouse, and in the war room. Here's where I've been and why it matters for your business.
I learned it managing 50-person warehouse teams at 2 AM, troubleshooting WMS failures during peak season, and figuring out — in real time — why a process that looked perfect on paper kept breaking down on the floor.
Over the last 12+ years, I've worked across companies like Biovation Labs, O.C. Tanner, and UniFirst in roles spanning warehouse operations, WMS and ERP implementation, lean manufacturing, and executive-level supply chain leadership. I've overseen millions in operational budget, led teams through complex system migrations, and driven measurable results in fulfillment accuracy, labor efficiency, and cost reduction.
Today, I bring that same depth of experience to small and mid-sized businesses through Ridgeline Operations LLC — as a fractional COO, a coach, and a builder of the operational tools that help owners run tighter, smarter businesses.
Led WMS implementation (Deposco), standardized warehouse SOPs across a multi-shift operation, and drove measurable improvements in fulfillment accuracy and operational efficiency.
Managed end-to-end warehouse and fulfillment operations, implemented lean manufacturing principles, and built the reporting infrastructure leadership needed to make data-driven decisions.
Deep supply chain and inventory management experience within a large-scale manufacturing and distribution environment. Applied Six Sigma and TPS methodologies to drive continuous improvement.
Built the operational and leadership foundation — managing teams, running production floors, and developing the instincts that only come from years of doing the work firsthand.
I'll tell you what's actually wrong with your operations — not what you want to hear. That kind of honesty is what drives real improvement.
I'm not here to produce a 40-page slide deck and leave. I stay in the work with you until the systems are running and the results show up in your numbers.
Everything I build is designed to last — and to run without me. My goal is to make myself unnecessary by building a business that operates on solid systems.
Schedule a free 30-minute discovery call and let's get clear on what's holding your business back — and what we can do about it.